Terms of Service

1. Agreement to Terms

By accessing or using the website at opspring.ai (the "Site") or engaging the services of OpSpring ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our Site or services.

2. Description of Services

OpSpring provides AI consulting, custom AI development, workflow automation, and related technology services for businesses. Our services include but are not limited to:

• AI strategy consulting and assessments
• Custom AI chatbot and agent development
• Generative engine optimization (GEO)
• Workflow automation and integration
• Ongoing support and maintenance

Specific deliverables, timelines, and fees for each engagement are defined in a separate statement of work (SOW) or service agreement between you and OpSpring.

3. Use of the Website

You agree to use our Site only for lawful purposes. You may not:

• Use the Site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the Site or its systems
• Use automated tools to scrape, crawl, or extract data from the Site without our written consent
• Transmit any malicious code, viruses, or harmful content

4. Intellectual Property

Our Property

All content on the Site (including text, graphics, logos, design, and software) is the property of OpSpring or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our written permission.

Client Work Product

Ownership of deliverables created during a client engagement is governed by the applicable statement of work or service agreement. Unless otherwise agreed in writing, upon full payment, clients receive ownership of custom code and deliverables created specifically for their project. OpSpring retains the right to use general knowledge, techniques, tools, and frameworks developed or utilized during the engagement.

5. Payment Terms

Payment terms for services are defined in the applicable statement of work or service agreement. Unless otherwise specified:

• Invoices are due within 30 days of issuance
• Late payments may incur interest at a rate of 1.5% per month
• We reserve the right to pause or suspend services for overdue accounts

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of an engagement. This obligation survives the termination of any service agreement and remains in effect for a period of two (2) years following termination, unless the information becomes publicly available through no fault of the receiving party.

7. Warranty Disclaimer

Our Site and services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that:

• The Site will be uninterrupted, error-free, or secure
• AI-powered solutions will produce specific business outcomes or results
• Any defects will be corrected within a particular timeframe

AI technologies are inherently probabilistic. While we strive to deliver reliable, high-quality solutions, we cannot guarantee specific performance metrics unless explicitly stated in a service agreement.

8. Limitation of Liability

To the maximum extent permitted by law, OpSpring shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Site or services, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim arising from or related to our services shall not exceed the total fees paid by you to OpSpring in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless OpSpring, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of our Site, your breach of these Terms, or your violation of any third-party rights.

10. Termination

We may suspend or terminate your access to the Site at any time for any reason. For service engagements, termination rights and procedures are defined in the applicable statement of work or service agreement. Upon termination, provisions regarding intellectual property, confidentiality, limitation of liability, and indemnification shall survive.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved in the state or federal courts located in Delaware.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our Site or services after changes are posted constitutes acceptance of the revised terms.

13. Contact Us

If you have questions about these Terms of Service, contact us at:

OpSpring
Email: hello@opspring.ai