Privacy Policy

1. Introduction

OpSpring ("we," "us," or "our") operates the website opspring.ai and provides AI consulting, custom AI development, and automation services for businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

Personal Information You Provide

When you contact us, schedule a consultation, or engage our services, we may collect:

• Name and job title
• Email address
• Phone number
• Company name and industry
• Project requirements and business information you share with us

Information Collected Automatically

When you visit our website, we automatically collect certain information through the following services:

• Google Analytics (GA4): page views, session duration, device type, geographic region, and referral sources
• Microsoft Clarity: anonymized session recordings, heatmaps, and interaction data to understand how visitors use our site
• Vercel Analytics: page performance metrics and web vitals

This data is collected via cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Prepare proposals and statements of work
• Deliver, maintain, and improve our AI solutions and consulting services
• Analyze website usage to improve user experience and content
• Send service-related communications (we do not send unsolicited marketing emails)
• Comply with legal obligations

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to collect analytics data. You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on our site but will not prevent you from contacting us.

We use the following categories of cookies:

• Essential cookies: required for basic site functionality
• Analytics cookies: help us understand how visitors interact with our site (Google Analytics, Microsoft Clarity, Vercel Analytics)

5. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers: third-party tools we use to deliver our services (e.g., hosting, analytics, scheduling platforms like Calendly)
• Legal requirements: when required by law, regulation, or legal process
• Business transfers: in connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business relationship with you, or comply with legal obligations. Analytics data is retained according to the default retention periods of each analytics platform.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of analytics tracking by adjusting your browser or cookie settings

To exercise any of these rights, contact us at hello@opspring.ai.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., LinkedIn, Calendly). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

OpSpring
Email: hello@opspring.ai