AgencyKPI shut down. Your analytics don't have to.
AgencyKPI has ceased operations, leaving agencies and networks without their business-intelligence layer. OpSpring Book Analytics restores carrier performance, production, and book-composition analytics, running directly on the AMS exports you already have.
Send us a recent AMS export this week and we'll rebuild your carrier concentration, producer growth, and retention views by hand, before the automated product ships.
AgencyKPI vs. OpSpring Book Analytics
| Capability | AgencyKPI | Book Analytics |
|---|---|---|
| Carrier performance & concentration analytics | Yes | Yes |
| Production & producer growth trends | Yes | Yes |
| Book composition & retention insight | Yes | Yes |
| Runs on your existing AMS exports, no migration | No | Yes |
| No separate data platform to stand up | No | Yes |
| Built for independent agencies, not just networks | No | Yes |
| Currently operating & supported | No | Yes |
AgencyKPI columns reflect its capabilities prior to ceasing operations.
Where each AgencyKPI view lives now
If you ran the same four reports every month, this is where they go.
| What you had in AgencyKPI | Where it lives in Book Analytics |
|---|---|
| Carrier concentration & premium share | Carrier concentration over timeSame question, same cut. Premium share by carrier, tracked across quarters rather than as a point-in-time snapshot. |
| Producer production & growth ranking | Producer growth vs. coastingNew vs. renewal premium split per producer, which is the number that shows who is actually writing business. |
| Retention & lapse reporting | Retention by line and carrierBroken out rather than blended, so you can see which segment is leaking instead of one agency-wide percentage. |
| Book composition & mix analysis | Premium & book-composition trendsIncludes netting out rate change, so growth reflects new business rather than carrier rate action. |
| Standardised AMS data cleanup | One-time column mappingMap your export columns once. Every subsequent export refreshes against that mapping automatically. |
What you gain, and what you give up
Every replacement involves a trade. Here is ours, including the part that might rule us out.
What you gain
It exists and is supported
The most basic advantage, and currently the decisive one. AgencyKPI has ceased operations; there is no roadmap, no support, and no renewal to negotiate.
No separate data platform to stand up
No warehouse, no BI licence, no implementation project. Your AMS stays the system of record and the analysis layer sits on top of the exports it already produces.
Built for independent agencies
AgencyKPI’s centre of gravity was networks and multi-location groups. If you are a single independent agency, you were using a tool designed around someone else’s reporting needs.
Your data was never trapped
The book-of-business data lives in your AMS, not in AgencyKPI. Replacing the platform means restoring the analysis layer, and there is no data to extract or migrate.
What you give up
Peer benchmarking against other agencies
AgencyKPI aggregated data across its customer base, so you could compare your loss ratio or growth against similar agencies. A single-agency analytics layer structurally cannot do that: there is no panel to benchmark against. If cross-agency comparison was the reason you bought AgencyKPI, Book Analytics is not a like-for-like replacement and we would rather tell you now.
Network and carrier-facing rollups
AgencyKPI served networks and carriers looking across a whole footprint. Book Analytics is built for a single agency’s book. Multi-agency rollup is not in the product today.
Live AMS sync
Analytics refresh when you drop a new export, not continuously. In practice most agencies ran these reports monthly or quarterly anyway, but if you need a live dashboard on top of your AMS, this is a real difference and worth weighing.
Getting your views back
We rebuild these by hand while the automated product finishes. That is slower for us and faster for you.
- Day 1Send us a recent book-of-business and production export from your AMS. Any format it produces natively is fine.
- Days 2–4We map your columns and rebuild your carrier concentration, producer growth, and retention views by hand, from your real numbers.
- Week 1You get the views back and tell us what is missing or cut the wrong way. We adjust against your actual reporting habits, not a template.
- OngoingDrop a fresh export each cycle and the same views refresh against the mapping. No re-work.
Why the switch is easier than you think
Your data was never trapped in AgencyKPI
It lives in your AMS: HawkSoft, Applied Epic, EZLynx, AMS360, or Jenesis. Replacing AgencyKPI means restoring the analysis layer, not migrating data.
Map once, refresh every cycle
Define your analytics on your export columns one time. Each new export refreshes carrier concentration, producer growth, and retention automatically.
No rip-and-replace
Keep your AMS as the system of record. Add the aggregated, trend-aware view AgencyKPI used to give you, without an enterprise BI project.
Want the full rundown of replacement options? Read: AgencyKPI shut down, here's what agencies are doing now.
Frequently asked questions
What is the best AgencyKPI alternative for independent agencies?
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For independent agencies, the most practical AgencyKPI alternative is a book-analytics layer that runs directly on your AMS exports, turning policy, premium, carrier, producer, and retention data into ongoing dashboards without standing up a separate data platform or switching your AMS. OpSpring Book Analytics is built for exactly this and works with HawkSoft, Applied Epic, EZLynx, AMS360, and Jenesis exports.
Why did AgencyKPI shut down?
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AgencyKPI, the Austin-based insurance business-intelligence company founded in 2017, posted a notice that it has ceased operations and discontinued its platform. The specific reasons were not detailed publicly, but the effect for customers is the same: the analytics layer they relied on is no longer available and needs to be replaced.
Do I need to migrate my AMS to replace AgencyKPI?
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No. Your book-of-business data already lives in your AMS. A modern analytics layer works from the exports your AMS produces, so you keep your system of record and simply restore the aggregated, trend-aware analytics AgencyKPI used to provide.
Can I still benchmark my agency against other agencies?
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No, and this is the clearest thing AgencyKPI did that Book Analytics does not. AgencyKPI pooled data across its customer base, which is what made peer benchmarking possible. A single-agency analytics layer has no panel to compare you against. If cross-agency benchmarking was the main reason you bought AgencyKPI, Book Analytics is not a like-for-like replacement. Your closer options are an agency network or association that runs its own benchmarking study.
How long does it take to get my reports back?
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About a week. Send a recent book-of-business and production export, and we rebuild your carrier concentration, producer growth, and retention views by hand within a few days, then adjust them against how you actually read them. After that, each new export refreshes the same views against the mapping we set up.
Which agency management systems does this work with?
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Any AMS that can produce a book-of-business or production export, which in practice is all of them. We have mapped exports from HawkSoft, Applied Epic, EZLynx, AMS360, and Jenesis. If your AMS is not on that list, the export it produces is almost certainly still workable, because the mapping step exists precisely so the format does not have to match anything in advance.
What does it cost?
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The manual rebuild while Book Analytics finishes is how we work with founding-partner agencies, and pricing is set case by case against the scope of your book. Send an export and we will tell you what it involves before you commit to anything.
Restore your agency analytics
Send us one recent AMS export. We'll rebuild the views you lost by hand this week, on the data you already have.