AgencyKPI has ceased operations. The Austin-based insurance business-intelligence company — founded in 2017 and backed through a Series B — has posted a notice that it has discontinued its platform, leaving agencies, networks, and carriers that depended on it without their analytics layer. If you used AgencyKPI to understand carrier performance and book composition, the immediate question is what replaces it. The good news: for most independent agencies, the answer is simpler and cheaper than what they were paying for.
What Did AgencyKPI Actually Provide?
AgencyKPI's value was aggregation and business intelligence. It cleaned, organized, and combined agency and carrier data into dashboards that answered strategic questions — carrier performance, production trends, growth, and book composition across an agency or a whole network. For larger agencies and aggregators, it was the layer that turned raw management-system data into decisions.
That's the capability now gone. And it's worth being precise about what you're replacing: not your system of record (your AMS still has all the data), but the analysis and aggregation layer that sat on top of it.
Why This Is an Opportunity, Not Just a Problem
Here's the part most agencies miss in the scramble for a replacement: the data AgencyKPI analyzed never lived in AgencyKPI. It lived — and still lives — in your AMS. HawkSoft, Applied Epic, EZLynx, AMS360, and Jenesis all hold your policies, premiums, carriers, producers, and retention history. AgencyKPI's job was to make sense of it.
So replacing AgencyKPI doesn't require a migration or a system change. It requires an analytics layer that reads what your AMS already exports. That's a far lighter lift than agencies expect.
"Agencies panicked when AgencyKPI went dark — but the data was never trapped there. It's in your AMS exports. You just need something to turn those exports into insight again." — Trey Yadon, Founder, OpSpring
What Are Independent Agencies Using Instead?
There are three broad paths, depending on agency size and appetite:
1. General-purpose BI tools (Power BI, Tableau, Looker Studio). Powerful and flexible, but they require you to model insurance data yourself, build every dashboard, and maintain the data pipeline. Realistic for agencies with a dedicated analyst; heavy for everyone else. 2. Back to spreadsheets. The default fallback — and the one that quietly eats hours every quarter and gets skipped under pressure. It works, but it's the problem AgencyKPI was bought to solve in the first place. 3. A purpose-built book-analytics layer on your AMS exports. The middle path: insurance-aware dashboards that take your existing exports and turn them into trend analysis, without you modeling anything or switching systems.
For most independent agencies, the third option is the closest replacement for what AgencyKPI did — without the enterprise price tag or the BI-engineering project.
How OpSpring Book Analytics Fills the Gap
OpSpring Book Analytics is built to be the data brain your AMS was never designed to be. It works directly from the book-of-business and production exports your AMS already produces, maps the columns once, and then refreshes your analytics on every new export. The questions AgencyKPI answered — carrier concentration over time, producer growth, retention by segment, premium trends — become standing dashboards again, with nothing to migrate.
Because it sits on your existing exports, there's no rip-and-replace: you keep your AMS as the system of record and restore the analytics capability you lost. (For more on why native AMS reporting isn't enough on its own, see Why Your AMS Reports Aren't Enough.)
What Should You Do This Week If You Relied on AgencyKPI?
1. Export your data now. Pull a current book-of-business and production export from your AMS so you have a clean baseline. 2. List the five reports you actually used. Most agencies relied on a handful of AgencyKPI views, not the whole platform. Identify them. 3. Match a replacement to those five. Don't over-buy. A focused book-analytics layer that rebuilds your core views from AMS exports will cover most agencies completely.
Key Takeaways
- AgencyKPI has ceased operations and discontinued its platform, removing the analytics layer many agencies and networks relied on.
- What you're replacing is the analysis layer — not your AMS, which still holds all the underlying data.
- General BI tools are powerful but require you to model insurance data yourself; spreadsheets reintroduce the manual burden AgencyKPI removed.
- A purpose-built book-analytics layer that runs on your existing AMS exports is the closest like-for-like replacement for most independent agencies.
- No AMS migration is required — the data you need is already in the exports your system produces.