AgencyKPI has ceased operations. The Austin-based insurance business-intelligence company, founded in 2017 according to Built In Austin, has posted a notice on its website that it has shut down, and Catalyit's solution provider change log lists the platform as discontinued as of early 2026. That leaves agencies, networks, and carriers that depended on it without their analytics layer. The realistic replacements are your AMS vendor's own analytics, an insurance BI product, a general BI tool, a spreadsheet, or a book-analytics layer that runs on your AMS exports. For most independent agencies the replacement is narrower than the platform they lost, because most of them were using a handful of its views rather than the whole thing.
What Did AgencyKPI Actually Provide?
AgencyKPI's value was aggregation and business intelligence. It sold to insurance networks, independent agencies, and carriers, and Built In Austin described its aim in 2020 as centralizing the data generated by the hundreds of independent agencies in a single network. Its dashboards answered strategic questions: carrier performance, production trends, growth, and book composition across an agency or a whole network. For larger agencies and aggregators, it was the layer that turned raw management-system data into decisions.
That's the capability now gone. And it's worth being precise about what you're replacing: not your system of record (your AMS still has all the data), but the analysis and aggregation layer that sat on top of it.
Why This Is an Opportunity, Not Just a Problem
Here's the part most agencies miss in the scramble for a replacement: the data AgencyKPI analyzed never lived in AgencyKPI. It lived, and still lives, in your AMS. HawkSoft, Applied Epic, EZLynx, AMS360, and Jenesis all hold your policies, premiums, carriers, producers, and retention history. AgencyKPI's job was to make sense of it.
So replacing AgencyKPI doesn't require a migration or a system change. It requires an analytics layer that reads what your AMS already exports. That's a far lighter lift than agencies expect.
"Agencies panicked when AgencyKPI went dark, but the data was never trapped there. It's in your AMS exports. You just need something to turn those exports into insight again." Trey Yadon, Founder, OpSpring
What Are Independent Agencies Using Instead?
There are five broad paths, depending on agency size and which AMS you run:
- Your AMS vendor's own analytics. Applied Epic agencies have Epic Dashboards, built into Epic since 2024. Vertafore offers RiskMatch across AMS360, Sagitta, and BenefitPoint, and My Agency Reports on AMS360. The natural first stop if you run one of those systems.
- An insurance BI product. Entrinsik Informer has an agency package that connects to the AMS directly. Ennabl is an AI workspace for agencies that publishes its pricing. Both take setup, and neither is a like-for-like AgencyKPI.
- General-purpose BI tools (Power BI, Tableau, Looker Studio). Powerful and flexible, but they require you to model insurance data yourself, build every dashboard, and maintain the data pipeline. Realistic for agencies with a dedicated analyst; heavy for everyone else.
- Back to spreadsheets. The default fallback, and the one that quietly eats hours every quarter and gets skipped under pressure. It works, but it's the problem AgencyKPI was bought to solve in the first place.
- A purpose-built book-analytics layer on your AMS exports. The middle path: insurance-aware dashboards that take your existing exports and turn them into trend analysis, without you modeling anything or switching systems.
For most independent agencies, the last option is the closest replacement for what AgencyKPI did, without the enterprise price tag or the BI-engineering project. The one thing none of these replaces cleanly is peer benchmarking against other agencies: none of the products we checked in October 2026 describes a peer panel the way AgencyKPI's worked. The AgencyKPI alternative page compares them in more detail.
How OpSpring Book Analytics Fills the Gap
OpSpring Book Analytics is built to be the data brain your AMS was never designed to be. It works directly from the book-of-business and production exports your AMS already produces, maps the columns once, and then refreshes your analytics on every new export. The questions AgencyKPI answered, carrier concentration over time, producer growth, retention by segment and premium trends, become standing dashboards again, with nothing to migrate.
Because it sits on your existing exports, there's no rip-and-replace: you keep your AMS as the system of record and restore the analytics capability you lost. (For more on why native AMS reporting isn't enough on its own, see Why Your AMS Reports Aren't Enough.)
If you're evaluating it specifically as a like-for-like swap, we've mapped the AgencyKPI views most agencies relied on against what Book Analytics rebuilds: AgencyKPI alternative for independent agencies.
What Should You Do This Week If You Relied on AgencyKPI?
- Export your data now. Pull a current book-of-business and production export from your AMS so you have a clean baseline.
- List the five reports you actually used. Most agencies relied on a handful of AgencyKPI views, not the whole platform. Identify them.
- Match a replacement to those five. Don't over-buy. A focused book-analytics layer that rebuilds your core views from AMS exports will cover most agencies completely.
Key Takeaways
- AgencyKPI has ceased operations and discontinued its platform, removing the analytics layer many agencies and networks relied on.
- What you're replacing is the analysis layer, not your AMS, which still holds all the underlying data.
- General BI tools are powerful but require you to model insurance data yourself; spreadsheets reintroduce the manual burden AgencyKPI removed.
- A purpose-built book-analytics layer that runs on your existing AMS exports is the closest like-for-like replacement for most independent agencies.
- No AMS migration is required: the data you need is already in the exports your system produces.