OpSpring.ai
Real Estate AI Chatbot

A real estate AI chatbot that answers buyers and hands them to an agent.

Listing questions answered, leads qualified, showings requested, any hour.

Buyers ask the same things about every listing: is it still available, what are the HOA dues, when is the open house, can I see it Saturday. We build an assistant for your website and text line that answers from your listing data and an answer set your brokerage approves, asks the qualifying questions your agents would ask, and passes the lead to the right agent with the conversation attached.

Free
AI audit before you commit to anything
2 to 3 weeks
Most builds, from a defined scope
Broker-approved
Answer set signed off before launch

Buyers ask at 9 p.m. and your agents answer at 9 a.m.

Inquiries that wait overnight

Listing inquiries come in during evenings and weekends, when agents are at showings or off the clock. By the time someone replies, the buyer has often asked the same question about three other homes.

The same listing questions, all day

Is it still available, what are the HOA dues, does it allow pets, when is the open house. Agents and ISAs answer these by hand, over and over, between calls with clients who are ready to buy.

Leads routed by whoever checks first

New leads land in a shared inbox or a lead pond, and assignment depends on who notices. Agents get leads with no notes on timeline or financing, and the first call starts from zero.

What we build for agents, teams and brokerages

Each of these is a real engagement shape. Open one to see how it works, what it needs from you, and where a person stays in the loop.

Any figures are targets we scope towards, not guarantees. What you actually get depends on your volume, your systems, and how much stays under human review.

Listing answers from your own data

Buyers want quick answers about a specific property, and generic chat widgets either guess or say "an agent will contact you".

The chatbot answers from your listing data and an answer set your brokerage approves: status, price, HOA dues, pet rules, parking, open house times. It answers about the property and the transaction. Questions about who lives in a neighborhood, or whether an area is "good" or "safe", get a neutral reply that points to public sources and an offer to connect with an agent.

How it works

  1. 01Confirm what listing data your MLS lets you display through your IDX or RESO feed
  2. 02Load your listings and your brokerage's approved answers and policies
  3. 03Agree a list of topics the assistant will not answer, reviewed by your broker
  4. 04Test the answers with your team, then launch on your website and text line
  5. 05Refresh listing data on a schedule so status and price stay current

Where a person stays in the loop

Your broker or compliance owner approves the answer set and the off-limits topics before launch. Questions outside that set go to an agent.

  • Answer set and off-limits topics signed off by the brokerage
  • Conversations reviewed on a regular schedule after launch
  • The assistant says it is an AI and offers a person at any point

What it needs from you

  • Your MLS feed terms, or your own listing data
  • Your website or IDX provider, for placing the chat
  • Brokerage policies and the answers you want given

Common questions

What does it say if someone asks about the neighborhood?
It can share facts tied to the listing, such as the school district named in the listing record, and point to public sources. It does not describe neighborhoods by who lives there. Your broker approves this wording.

Typical build: 2 to 3 weeks·Aim: Buyers get answers while they are still looking

Talk through this one

Lead qualification and routing

New leads reach agents with no context, and assignment depends on who checks the inbox first.

The chatbot asks the questions your agents would: buying or selling, timeline, pre-approval status, price range and area. It creates or updates the lead in your CRM with the transcript and routes it by your rules, whether that is the listing agent, an ISA, or a round robin.

How it works

  1. 01Write the qualifying questions with your team, in your brokerage's voice
  2. 02Ask them in conversation after answering the buyer's own question
  3. 03Create or update the contact in Follow Up Boss or BoldTrail with the transcript
  4. 04Assign by your routing rules and notify the agent

Where a person stays in the loop

Your brokerage sets the routing rules. Agents and ISAs see the full conversation and take it from there.

  • Routing rules approved by the team lead or broker
  • Leads the assistant cannot place go to a named person

What it needs from you

  • CRM plan with API access or a lead email parser
  • Your routing rules and agent roster

Typical build: 2 to 3 weeks·Aim: Agents start the call with context

Talk through this one

Showing requests and booking

Showing requests come in by text and web form and get booked through back-and-forth messages.

The chatbot offers times from the agent's calendar or your showing service where its access allows, collects the buyer's details, and books the request for the agent to confirm. Reminders go to the buyer before the showing.

How it works

  1. 01Connect agent calendars or a showing service where access allows
  2. 02Apply the listing's showing instructions and seller restrictions
  3. 03Hold the request for the agent or listing agent to confirm
  4. 04Send confirmations and reminders to the buyer

What it needs from you

  • Agent calendar access (Google or Microsoft)
  • Showing service access, if you use one and it allows it

Typical build: 2 to 3 weeks·Aim: Showing requests captured at any hour

Talk through this one

After-hours coverage and follow-up

Evening and weekend inquiries sit until morning, and prospects who go quiet are rarely followed up.

The chatbot answers at any hour and queues each conversation for the right agent. Urgent messages from active clients go to an on-call agent under rules you set. Prospects who opted in get follow-up messages on a schedule you approve.

How it works

  1. 01Set staffed hours and an on-call rule for urgent messages
  2. 02Queue overnight conversations for the assigned agent with a summary
  3. 03Send follow-ups only to contacts who opted in, using approved templates
  4. 04Record opt-outs and stop messages immediately

What it needs from you

  • An SMS provider (or we set one up)
  • Your follow-up templates and consent wording

Typical build: 2 to 3 weeks·Aim: Every inquiry answered and logged

Talk through this one
How we handle your data

Built inside your systems, not beside them.

We work in your cloud, using your tools, under least-privilege access. We never train models on your data, and you keep the source code.

  • Answers about properties, not people

    The chatbot answers about the property and the transaction. It does not describe neighborhoods by who lives there.

  • Brokerage-approved answer set

    Your broker or compliance owner signs off on what the assistant says before launch.

  • Says it is an AI

    The assistant identifies itself as an AI and offers a person at any point in the conversation.

  • Conversation log

    Every conversation, handoff and opt-out is logged and available to your team.

Systems we build around

  • Follow Up Boss
  • kvCORE / BoldTrail
  • MLS listing feeds (IDX / RESO, per MLS rules)
  • Your website or IDX provider
  • ShowingTime
  • Google Calendar
  • Microsoft 365
  • Twilio

These are systems brokerages commonly ask about, not a list of existing integrations. We connect where your system offers an API, an interface or a reliable export, and confirm what your plan and your MLS allow during scoping.

Questions we get

What is a real estate AI chatbot?

A real estate AI chatbot is a conversational assistant on a brokerage's website or text line that answers buyer and seller questions, qualifies new leads and hands them to an agent. Ours answers from your listing data and an answer set your brokerage approves, asks your qualifying questions, and logs every conversation to your CRM.

Can an AI chatbot qualify and route real estate leads automatically?

Yes. As a real estate lead qualification chatbot, it asks the questions your agents would ask, such as buying or selling, timeline, pre-approval status, price range and area, then creates or updates the lead in your CRM with the transcript. Routing follows rules your brokerage sets, whether that is the listing agent, an ISA or a round robin. Leads it cannot place go to a named person.

Does it integrate with my CRM and MLS listings?

It connects to CRMs such as Follow Up Boss and kvCORE or BoldTrail where your plan offers API access, which we confirm during scoping. An AI chatbot for property listings depends on listing data, and that data is governed by your MLS. What the chatbot can display depends on your MLS's IDX or RESO feed rules and your agreement, so we check those terms first. Where they are restrictive, it can work from your own listings.

How much does a real estate AI chatbot cost?

It depends on how many channels it covers, whether your CRM and listing feed have usable APIs, and your monthly conversation volume. The AI audit is free and ends with a scoped estimate. The build is fixed-price against that scope, and ongoing support is a flat monthly fee covering hosting, monitoring, model costs and answer updates. Our pricing page explains what moves the number.

Can the chatbot schedule showings and follow up with prospects?

Yes. It offers times from agent calendars or your showing service where access allows, applies the listing's showing instructions, and holds the request for the agent to confirm. Follow-up messages go only to prospects who opted in, on templates your team approves, and opt-outs are recorded and honored immediately. Your brokerage owns its consent process.

What's the ROI of using an AI chatbot for a brokerage?

Return comes from inquiries answered while the buyer is still looking, agent time no longer spent on repeat questions, and leads that reach agents with context. How much that is worth depends on your lead volume and how many inquiries go unanswered today. The free audit starts from your current inquiries, so any estimate is based on your numbers.

How long does it take to set up?

Most builds go live in two to three weeks from a defined scope. That includes checking your MLS feed terms, loading your listings and approved answers, and a testing period with your agents before launch. Restricted listing feeds or CRM plans without API access can add time, and we tell you that before quoting.

Will a chatbot replace my agents or ISAs?

No. An AI chatbot for real estate agents handles the first reply and the repeat questions so agents and ISAs spend their time on conversations with people ready to buy or sell. Pricing advice, negotiation and anything that needs local judgement stay with your agents. Every conversation hands off to a person with the transcript attached.

Is a real estate AI chatbot available 24/7?

Yes, it answers questions at any hour, including evenings and weekends. Handoffs to a person follow your staffed hours or an on-call rule you set, so an urgent message from an active client can reach an agent at night while routine inquiries are queued for the morning.

See what your buyers ask before they talk to an agent.

Book a scoping call. We will look at the inquiries your team gets now, agree what the assistant should and should not answer, and tell you what it would cost.

Book a scoping call