An automotive dealership AI chatbot that answers first and hands off to your team.

An automotive dealership AI chatbot is a conversational assistant on a dealer's website and text line that responds to sales leads, books service appointments and answers inventory questions. Ours answers from your own inventory feed and approved answers, logs conversations to your CRM where access allows, and hands shoppers to a salesperson before price, trade or financing is discussed.

Yes. As an automotive service scheduling chatbot, it collects the vehicle, mileage and concern, then books an open slot where your scheduler allows access or holds the request for an advisor. For sales, it replies to new leads at any hour, asks about timing and trade-in, and sends follow-up texts only to contacts who opted in, on templates you approve.

It depends on the system. DMS platforms such as CDK Global and Reynolds and Reynolds often restrict access to their certified third-party programs, which can add time or require working through an approved partner. CRMs such as VinSolutions, Elead and DealerSocket vary by product and plan. We check what your store's contracts allow during scoping and tell you before quoting if the path is limited.

It depends on the channels it covers, whether your DMS, CRM and scheduler offer usable access, and your monthly conversation volume. The AI audit is free and ends with a scoped estimate. The build is fixed-price against that scope, and ongoing support is a flat monthly fee covering hosting, monitoring, model costs and answer updates. Our pricing page explains what moves the number.

It answers inventory questions from your own feed: availability, trim, mileage, features and the advertised price you publish. It does not negotiate, quote payments, apply incentives or value trades. Those questions go to a salesperson with the conversation attached. Because answers come from your feed, a sold unit stops being offered once it leaves the feed.

Return comes from leads answered while the shopper is still deciding, service appointments booked without a phone call, and BDC time freed from repeat questions. How much that is worth depends on your lead and service volume and how many inquiries go unanswered after hours today. The free audit starts from your current traffic, so any estimate is based on your numbers.

Most builds go live in two to three weeks from a defined scope, including loading your inventory feed and approved answers and a testing period with your BDC. Connecting to a DMS that only allows certified partners can take longer, and we tell you that before quoting. We usually start with one channel, such as sales leads or service booking.

No. An AI chatbot for car dealerships handles the first reply, routine bookings and repeat questions so salespeople, BDC agents and service advisors spend their time with customers who are ready to buy or need work done. Negotiation, trade appraisals, financing and repair advice stay with your staff, and every conversation can hand off to a person.

Yes, it answers questions and takes service requests at any hour. Handoffs to a person follow your staffed hours or an on-call rule you set, so after-hours sales conversations are queued for the BDC with the transcript, and anything you mark as urgent can reach a manager at night.